Xbaji com's Privacy Policy — Your data, our responsibility

1 Introduction

Xbaji com ("we", "our") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the xbaji com website, app, or any of our other services, how we use it, and how we keep it secure.

Please read this privacy policy alongside xbaji com's terms and conditions. By using xbaji com's services, you agree to this privacy policy. If you do not agree, we kindly ask that you refrain from using our services.

We may update this policy from time to time. Any changes will be reflected on this page, and for significant updates, we will also notify you by email. We recommend checking this page regularly.

2 What Data We Collect

Xbaji com only collects the information necessary to deliver our services properly. Collecting excessive or unnecessary data goes against our policy.

Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Permanent address & country
• National ID or passport number (for KYC verification)

Financial Information

• Payment method details (bKash, Nagad numbers, etc.)
• Deposit & Withdrawal History
• Transaction date and amount

Operational Information

• Betting history & game logs
• Login time & IP address
• Device type & operating system
• Browser information and session data

Summary table

3 How We Collect Your Data

Xbaji com collects information in several ways. It's important that you have a clear understanding of each method.

Directly From You

You provide information directly when filling out the registration form, submitting KYC documents, contacting support, or leaving feedback. This data is collected with your full knowledge and consent.

Automatically

When you use xbaji com, our systems automatically collect certain technical information, including your IP address, browser type, page visit timestamps, and session duration. This data is used primarily to maintain security and improve service quality.

Via third parties

We use approved third-party services for identity verification (KYC), payment processing, and fraud prevention. All such parties are bound by data protection agreements with us.

4 Use of Data

Xbaji com uses the information collected from you solely for the purposes listed below. It is never used for any other reason.

• Account Management: To create and maintain your profile.
• Service delivery: To facilitate betting, gaming, and payment services.
• Age & Identity Verification: To provide services to adults only.
• Security & Fraud Prevention: To ensure the security of your account and transactions.
• Legal obligations: To meet regulatory requirements.
• Customer Support: To resolve your issues quickly.
• Service Improvement: To enhance the user experience.
• Marketing Communications: To send you promotions and offers only with your consent.

5 Data sharing

Xbaji com shares your data with third parties only in the limited circumstances outlined below. Strict data protection agreements apply in every case.

Service Providers

Necessary information may be shared with payment gateways, KYC verification agencies, and IT service providers. These parties may only use the data for their designated purposes.

Legal grounds

If xbaji com receives a valid order from a court or regulatory authority, we are legally required to comply and share the relevant data. In such cases, we will generally attempt to notify you in advance, unless prohibited by law.

Business transfer

In the event of a merger or transfer of xbaji com's business, your data may be passed to the new owner. You will be notified in advance, and the new owner will be required to comply with this policy.

6 Security Measures

Xbaji com uses industry-leading technology to keep your data secure. Our security systems are reviewed and updated on a regular basis.

Technical security

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — applied to all stored sensitive data.
• Two-factor authentication (2FA) — required at login.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.

Operational Security

• Staff access is limited strictly to the information they need.
• Regular staff training on data handling practices.
• Emergency response plan for data security breaches.
• Data processing agreements are in place with all third-party service providers.

7 Cookie policy

Xbaji com uses cookies to keep the website running smoothly and to personalize your experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the website's core functionality. Used to maintain login sessions and ensure security.
• Performance Cookies: To understand which pages on the site are visited most. All data is anonymous.
• Functionality Cookies: To remember your preferred language and settings.
• Marketing cookies: To show you relevant ads with your consent.

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect some features of the site.

8 Your Rights

As an xbaji com user, you have several important rights regarding your personal data. We respect these rights and do our best to fulfill them as promptly as possible.

To exercise any of these rights Help center-or email us directly at support@xbajicom.com. We will respond to your request within 30 days.

9 Data Retention

Xbaji com retains your data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal requirements.

Once the retention period expires, data is securely deleted or anonymized.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. We are always here to help.

If you believe your privacy rights have been violated and were not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country.